Please contact us using the contact and help form. Tell us what is no longer working, which parts are coming loose from the product, etc.

Please contact us via the contact form and specify the product defect in the "Your message" tab.

If you wish to cancel your order, please use the cancellation form.

Our top priority is offering high-quality products at fair prices. If we offered free returns, we would have to factor those costs into product prices, resulting in higher prices for everyone, regardless of whether you choose to return your items or not. We want to use our resources efficiently to provide you with excellent service and high-quality products. Free returns could increase logistical costs and allow us to invest less in product quality.

You have 14 days after receiving your order to return the item to us.

You will receive your refund as soon as your return arrives at our warehouse.

We accept all major credit cards, Apple Pay and Google Pay.

If you have a discount code, add it at checkout or in the shopping cart.

Our current delivery time is 1-3 days, provided this is stated in the item description.

Your order will be processed within a maximum of 24 hours. We are putting a lot of effort into this.

Standard shipping is free. Express shipping costs €10.95.

Once your order has been shipped, you will receive a shipping confirmation email from us. This email will contain your order's tracking number.